Introduction
Amlak International is committed to safeguarding your privacy and protecting your personal information while ensuring the highest standards of service for our valued customers. This Privacy Notice is issued in compliance with the KSA Personal Data Protection Law and adheres to the standards and regulations established by the Saudi Data & AI Authority (SDAIA). It provides an overview of the types of data we collect, the legal bases for processing your personal data, and the mechanisms we employ for processing the data retained by Amlak International.
Who we are?
Company Name: Amlak International Finance Company
Commercial Registration No.: 1010234356
National Address: 3485 Al Thoumamah Rd., Al Rabie District, Riyadh 8450-13316, Kingdom of Saudi Arabia. For further details on how to contact us, please refer to the "Contact Amlak" section of this Privacy Notice.
To learn more about Amlak International, Please refer to our " Who we are " page.
Categories of data that may be collected include, but are not limited to, the following:
|
Category |
Description of Data |
|
Personally Identifiable Information (PII) |
Full name, date of birth, nationality, and identification numbers (e.g., national ID number, passport number). |
|
Contact Information |
National address, phone numbers, email. |
|
Device Data |
Data related to your devices, including IP address, geolocation, technical features, etc. |
|
Financial Information |
Bank account numbers, financing details. |
|
Job Information |
Employer name, job title, salary, employment history. |
|
Sensitive Data |
Biometric data for identification, health records. |
|
Other Personal Data |
Marital status, family details, education information, and any other data necessary for providing our services. |
|
Communication Data |
Phone calls, dates, and durations of conversations, text messages, and emails. |
|
Cookies Information |
Our websites use cookies, a standard technology to collect information about website usage. For further details, please refer to our "Cookies" policy. |
Mandatory data:
Certain personal data is required for us to provide our services and comply with regulatory obligations. Failure to provide this data may prevent us from offering certain services.
Optional data:
Certain personal data is optional and collected to enhance our services and customer experience. The customer may choose not to provide this data, and this will not affect the basic services we offer.
How do we collect your personal data?
We collect your personal data through the following methods:
Direct data collection:
Your personal data is collected directly when you provide it to us through various channels, such as completing branch forms (e.g., "Opening an Account") or submitting service requests via our application or e-platforms.
The data you provide may include contact information (e.g., name, email, phone number), financial details, or any other personal information requested during the provision of our services.
Indirect data collection:
Data is collected indirectly through technologies, such as cookies or other analytical tools used on our website.
The data collected this way may include device information (e.g., IP address), browsing patterns, the time you visit our website, and the pages you view.
We may also obtain information from third parties, such as partners or service providers, to deliver a more personalized experience or enhance our services.
Third parties: We may collect personal data about you from various third parties or public sources.
Legal basis for processing personal data
We process your personal data based on one or more of the following legal grounds:
Performance or preparation of an agreement:
Providing services to you or your entity in accordance with the agreements made, including record-keeping and compliance.
Offering financial products and services available through Amlak International, and addressing any requests or inquiries you submit.
Responding to your information requests and following up when needed to provide further support.
Compliance with legal obligations:
Preventing money laundering, terrorist financing, fraud, or any other illegal activities.
Complying with legal and regulatory requirements, and fulfilling our obligations under the regulations of the Saudi Central Bank (SAMA) and relevant legislative authorities.
Pursuit of our legitimate interests:
Managing administrative and operational processes.
Conducting market research and statistical analysis to develop and improve our products and services.
Monitoring and analyzing our business and activities.
Protecting our rights and property, and defending ourselves in the event of any legal claims.
Safeguarding you from fraud by taking the necessary measures to ensure the security of your data and detect fraudulent activities or hacking attempts that may threaten your rights or interests.
Marketing with your consent:
With your explicit consent, we may process your personal data for the following purposes:
Communicating with you through your preferred channels to inform you of the latest updates regarding our services and products. Conducting marketing campaigns, customer surveys, or promotional activities.
Collecting information about your preferences to create personalized profiles to enhance our communication with you (e.g. newsletter tracking or website analysis).
Using advanced monitoring or analysis tools to evaluate data and provide customized services.
Use of Personal Data for Other Purposes:
We will only use your personal data for the purposes it was initially collected, unless we identify a legitimate need to use it for additional purposes that align with the original purposes and comply with applicable laws. If your data is used for a different purpose, you will be informed, and we will provide an explanation of the legal basis for its use.
Additional Notes:
Your data will not be used to make automated decisions or create profiles beyond the purposes described above, except when required by law. We may process your data as legally required or permitted to do so, without the need for your direct consent. If you have any questions, please contact us for further details.
What is the minimum data?
This principle ensures that we collect only the minimum amount of personal information to perform any operation or service. The aim is to protect privacy and reduce the risks associated with data storage. We will anonymize, to the extent possible, the data we hold about you when there is no need to retain information that can directly identify you.
Who do we share your personal data with?
We may share your personal data with any of the following parties:
Any court, government body, or regulatory authority to comply with legal and regulatory obligations or requirements within the Kingdom of Saudi Arabia.
Any licensed entity providing credit information services or insurance services.
Any related affiliated entities or service providers to offer products or services to you, enhance our products and services, improve your experience across our channels, and promote financial investment products and services.
How do we protect your personal data?
To ensure the security of your data during storage, processing, and transmission, we have implemented advanced security measures that encompass administrative, technical, and organizational controls. These measures include access controls, encryption, periodic security assessments, and staff training. We continually monitor and update these measures to safeguard your information from unauthorized access, disclosure, or alteration. Our rigorous approach to information security adheres to the highest standards of privacy and compliance with data protection regulations.
To protect you from fraud:
We are dedicated to taking all necessary steps to secure your personal data and protect your privacy. This includes utilizing advanced technologies to detect suspicious activity, enforcing strict risk-reduction policies, and educating users on best practices to protect their information. Our goal is to create a secure environment where you can confidently interact with our platforms and services. In the event of a data breach, we will notify you and the relevant regulatory authorities. For further information, please contact our Data Protection Officer via email at [email protected].
How long do we retain your personal data?
Your personal data will be retained for:
The period necessary to fulfill the purposes for which it was collected.
As long as required to comply with legal and regulatory requirements.
What are your rights in relation to the processing of your personal data?
Right to be informed: You have the right to know why your personal data is collected, on what legal basis, and for what purpose it will be used.
Right of access: You have the right to access your personal data.
Right to obtain personal data: Data subjects have the right to request obtaining their personal data retained by Amlak in a clear and readable format.
Right to rectification: Data subjects have the right to request the correction, updating, or modification of their personal data retained by Amlak.
Right to destroy personal data: Data subjects have the right to request the erasure of personal data retained by Amlak, but only under certain circumstances. Your request will be reviewed in accordance with Amlak’s legal basis for retaining data.
Right to withdraw consent: You have the right to withdraw consent to the processing of your personal data at any time. However, the withdrawal of consent will not affect the processing of personal data based on another legal basis as outlined in this Notice.
Response time limit
Your request for these rights will be answered within thirty days. This period may be extended by an additional thirty days if you submit more than one request. In such cases, you will be informed in advance of the extension, along with the reasons for the delay.
Costs of requests
You will not be required to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if the access request is deemed unjustified or excessive. Alternatively, we may refuse to comply with the request.
Your responsibilities
It is your responsibility to ensure that the personal data we retain about you is accurate and up to date. Please notify us if your personal data changes or if you wish to share updated details. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or exercise any other rights). This is a security measure to prevent unauthorized disclosure of personal data. We may also contact you to request further information to expedite our response.
Contact Amlak
If you wish to exercise any of your rights or have a complaint or any questions/inquiries regarding the contents of this Privacy Notice, please contact us through:
Visiting one of our branches: Al Thoumamah Rd., Al Rabie District, Riyadh 8450-13316, KSA
Customer Service: Contact Us
Email: [email protected]
For any queries related to the use of your personal data, please send them to the above email address.
Disclaimer
This Notice is not intended to create any contractual or statutory rights, nor does it impose any obligations on Amlak International toward or on behalf of any third party. This Notice does not apply to third-party websites, and Amlak International assumes no responsibility for the content of such websites and does not represent any third party. Therefore, we recommend that you review the privacy notices of each website you visit.
Intellectual property rights
All information on this website is protected by copyright and other intellectual property rights. No images, text or other content from this website may be distributed or reproduced without the prior written consent of Amlak.
Privacy Notice updates
This Privacy Notice was last updated in January 2025, and may be subject to further updates as necessary. Amlak International will inform customers of any changes to the Notice. We recommend that you visit our website regularly to review our Privacy Notice and stay updated on the latest changes. By continuing to use our website and online platforms after the updated version of the Notice is posted, you acknowledge your acceptance of all modifications therein.
Governing law and dispute resolution
This Privacy Notice is governed by the laws and regulations in force in the Kingdom of Saudi Arabia. Any dispute arising from this Notice shall be referred to the competent courts for adjudication.